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why did some accounts not get deleted for inactivity? why was my old account not good enough to keep??

3 answers26 views

Answer verified

the pass *rumour* was squashed years ago. There is no conspiracy, the Howrse staff don't go looking for accounts to delete. The deletion process is set in motion and as soon as enough space has been freed on the server, it is stopped. That's as much as we know about it.

It is clearly stated that after 180 days of inactivity your account is in danger of deletion. You also get an email warning you that your account is in danger. After that, its up to you.
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This is not something that the players can answer.
The Manual used to state that accounts inactive for 180 had a "chance" of being deleted, but now it says they will be deleted automatically. Whether they do or don't is something only the Howrse devs can answer.
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It depends on whether you have purchased any passes. Howrse does not delete accounts where any payment has been made.
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